Sales Executive

Major accountabilities:

• Drive Competitive Sales Growth : Identify and prioritize high-potential customers through data analysis (HCPs and stakeholders) who influence prescription decisions; Drive sales performance through the skillful orchestration of positive customer experiences
• Engage and Build Relationships: Engage in value-based conversations (in-person and virtually) to understand critical customer challenges, decision-drivers, pain points and opportunities; Personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences, leveraging available content and multiple engagement channels; Build engagement by working in partnership with HCPs to develop a sustained collaboration over time for Novartis;
• Establish effective working relationships with opinion leaders and top medical influencers (at territory level) and challenge current behaviors in order to improve the patient journey (right patient, right time) -Develop Deep Customer Insights and Understanding -Gather insights on the customer’s business to uncover what is important to them -Follow up on customer feedback and translate responses into actions that create additional value and exceed expectations -
• Leverage available data sources to create, dynamically prioritize and adjust relevant territory, account and customer interaction plans
• Share customer insights with relevant internal stakeholders on an ongoing basis to support the development of product-and indication-related content, campaigns and interaction plans
• Deliver Value to Customers and Patients -Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs
• When facing ethical dilemmas, do the right thing and speak up when things don't seem right.
• Live by Novartis Code of Ethics and Values and Behaviors.

Key performance indicators:

• Sales achievement %, Sales Growth rate %
• Quality KPI%
• New Listing speed and completion %

Minimum Requirements:
Work Experience:

• Sales experience in Pharma company at least 3 years
• Responsible for Medical Center and obtained new listing experience is required 
• self-pay experience is preferred
• Fast action strategically; Agile to change and as fast learner of new business skills and technology; able to advocate and influence team mates for better outcomes 

Skills:

• Account Management.
• Commercial Excellence.
• Communication Skills.
• Compliance.
• Conflict Management.
• Cross-Functional Coordination.
• Customer Insights.
• Ethics.
• Influencing Skills.
• Negotiation Skills.
• Selling Skills.
• Technical Skills.

Languages :

• English.
• Mandarin is must